Frequently Asked Questions....

If you unable to find what your looking for please fill in the order form and be sure  to copy and paste any  supporting evidence to speed things up.  Wait for our customer service response. If your dead happy proceed  to checkout.  Payment is a one off flat fee for whatever  design service you require . You will receive a start date / confirmation of your order promptly.

Pulp Art is hashtag for paper pulp design and decoration. A surface decoration technique which recycles ideas as much as it does materials. Primarily, working with what is at hand to the artist no 3d printer. Artworks are freshly made with you in mind,  are predominately  mix media  whereby the material  is also part of the story.

Due to the bespoke nature of the casting process Repro Pulps are not open to custom ideas. We do stock these. They are exclusive Pulp Art products. They can be ordered as single , pair , trio or  gift sets . Multi buy option is not available.  

All Pulp Art are copies of a Pulp Art original. We endeavour to recreate stories which may incur cosmetic differences. This type of work is always open to improvisation as new discoveries within the process  naturally encourages new features but will not deter from the overall creative direction. This is what makes each piece independent from the master and fuels  the continuity  of being an  artist. 

Pulp Art is open to your ideas and invite  you to put your own spin on our designs. Please support your  project  with Jpegs to create a storyboard. This is very important especially with alternative portraiture e.g Pulp Cosplay  Notably, you may also want the product to coincide with a birthday or special occasion.  So timing is crucial. If your wanting this to be a surprise, please provide a secure email address  for design exchanges.  All of these " covert " details will make your big day special !

From the start we aim to create something that is visually exciting no matter how large or small. To prepare you for what's in store, we  keep in touch with you at key stages of the products development.  Primarily nothing leaves the lab until we all dead happy! Pulp Art  services are  customer friendly and we welcome your input. 

At Pulp Art, the art of packing is the first lesson of learning. We have always recycled  cardboard boxes from our activities. Since we ship internationally, we make sure that the parcel can be recycled at the clients end and does not end up as landfill.  We don't profess to be a green guru's  but things look and feel better with our  Special E-lite packaging. These "bags" are great shock absorbers  which you can reuse, recycle or re-purpose .  Essentially, your parcel will arrive at your home in perfect condition  enabling  you remove the art  with  ease. 

Pulp Art delivers products through  standard Royal Mail. Free postage to all U.K subscribers.  We evaluate each order based on the service / product and will take it upon ourselves to use the most appropriate Parcel Service. Naturally will notify you immediately when the parcel is on its way, providing tracking details. All international orders  are through UPS.COM . Naturally  prices vary in size, weight and location. Please be aware : due to  the  very  nature of art  and how it is made, all international orders are not covered by normal parcel insurances. 

Pulp Art is not a toy. They are props, special gifts ,  ltd edition collectibles and  are hell raising centrepieces . Some of our pieces have very  intricate small parts  and  are  not suitable for young children.

Pulp Art is freshly made with you in mind and non refundable. We update you at every step of the process  to ensure  you're happy to proceed. We are able to refund you for any damages  in transit  via UPS parcel insurance. You may  cancel the order before the start date but there will be a fee to consider with regards to  preparation. However, up to press we have never had to refund any of  our customers  and hope you can take time to send your feedback as soon as it arrives!